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Contents

• B.C. Home
• Ministry of Social Development
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  • Ministry Service Plan
  • Annual Service Plan Report
  • Reports and Publications
    • Brochures
      • Direct Deposit
      • Family Maintenance Program
      • Fraud and Sanctions
      • Guide to the Employment Plan
      • Healthy Kids
      • How To Complete The Monthly Report Form
      • Ministry Assistance with Funeral Costs
      • Personal Information and Integrated Case Management
      • Persons with Disabilities
      • Reconsideration and Appeals
      • Working: More Than a Paycheque
      • Your Responsibilities and Rights
      • Your Rights to Privacy and the BC Employment and Assistance Process
    • Fee Schedules
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    • Other Publications
      • Disability Assistance and Trusts
      • How to Complete Your Independent Work Search
        • Independent Work Search Toolkit
    • Posters
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      • Annual Reports
      • Employment Strategy for Persons with Disabilities
      • Evaluation of the Job Placement Program and the Training For Jobs Programs
    • To Order Ministry Publications
  • Ministry Contacts
    • Contacts and Office Directories
    • Family Maintenance Offices
    • Headquarters and Administrative Office Directory
    • Office Directory by City/Town
    • Office Directory by Region
    • Region 1, Vancouver Island
    • Region 2, Vancouver Coastal
    • Region 3, Fraser
    • Region 4, Interior
    • Region 5, North
    • Toll Free Telephone Numbers
• About the Ministry
  • Agencies, Boards and Commissions
    • External Advisory Panel
    • Expert Advisory Panel on Specialized Populations
    • Centre for Employment Excellence
  • Executive Committee
  • Information for Clients
    • 2012 Policy Updates
  • Legislation
    • Employment and Assistance Act
    • Employment and Assistance Regulations
    • Employment And Assistance For Persons with Disabilities Act
    • Employment and Assistance for Persons with Disabilities Regulations
    • Child in the Home of a Relative Program Transition Regulation
  • Popular Topics
  • Programs and Services
    • Additional Assistance
    • Bus Pass Program
    • Child Care Subsidies
    • Electronic Services
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      • Success Stories
    • Government, Non-Profit, and Volunteer Secretariat
    • Learning Centre
      • Costs and Equipment
      • Room Descriptions
      • Travel Tips, Maps and Other Information
    • Vendor Complaint Review Process
  • Rate Tables
    • Income Assistance
    • Disability Assistance
    • Child in Home of Relative
    • Hardship Assistance
    • Hardship Assistance for Persons with Disabilities
    • Assets
    • Monthly Repayment Amounts
    • Payment of Assistance
    • General Supplements
    • Health Supplements and Programs
    • Fees for Medical Practitioners
    • Seniors Supplement
    • Rate Table Archive
  • Related Links
    • Government Ministries And Organizations Links
    • Miscellaneous Links
    • Other Levels of Government Links
    • Persons With Disabilities Links
  • Research and Statistics
    • Caseload Archive
    • Research Reports
  • Service Code with Translations
  • Services Plans
  • Site Index
  • Vision, Mission and Principles
  • Wordmarks
• Applying for Income Assistance
  • Application Process
  • Cheque Issue Dates
  • Enquirer's Checklist
  • Frequently Used Forms
  • Ministry Quick Links
    • BC Employment and Assistance
    • Employment Programs
    • Medical and Health Services
  • Self Serve Assessment and Application
  • Your Job Search
    • Work Search Guidelines
• Information for People with Disabilities
  • Annualized Earnings Exemption
    • Frequently Asked Questions
  • Application Process
  • Disability Assistance
  • Disability Services
    • Advocate for Service Quality
    • Bus Pass Program
    • Community Living BC
    • Into Adulthood
    • Minister's Council on Employment and Accessibility
      • Council Members
      • Council Reports
      • Terms of Reference
    • Personal Supports
  • Employment Strategy for Persons with Disabilities
  • Improving Services to People with Developmental Disabilities
  • International Day of Persons with Disabilities - December 3
  • Ministry Quick Links
    • Persons With Persistant Multiple Barriers to Employment
    • Persons with Disabilities
  • Other Disability Related Links
  • PWD Adjudication Guidelines
  • Self Serve Assessment and Application
• Employment and Labour Market Services
• Ministry Quick Links
  • 17-year-old Disability Assistance Applicants
  • Appeal Process
  • BC Employment Program
  • Bridging Employment Program
  • Community Assistance Program
  • Community Living BC – Payments for Clients
  • Confirmed Job Supplement
  • Dental Program
  • Diet Supplement
  • Direct Purchase of Services
  • Earnings Exemptions
  • Earnings Exemptions for Caregivers of Children with Disabilities
  • Employment Plan
  • Employment Program for Persons with Disabilities
  • Electronic Information Sharing between the Ministry of Employment and Income Assistance and Canada Revenue Agency
  • Hardship Assistance
  • Healthy Kids Program
  • Hepatitis-C Compensation Exemption
  • Increases To Income Assistance Rates
    • Increases To Income Assistance Rate Tables
  • Medical Services Only
  • Medical Transportation Supplement
  • Monthly Natal Supplement
  • Optical Program
  • Personal Supports Information Line
  • Persons With Disabilities
  • Persons With Disabilities Assistance Rates
  • Persons with Persistent Multiple Barriers
  • Sanctions for Fraud
  • Senior's Supplement
  • Sponsorship Default Recovery Program
  • Therapeutic Volunteer Supplements
  • Two-Year Independence Test

Ministry Toll Free Telephone Numbers

Automated Telephone Inquiry (ATI): 1 866 866-0800

• General information about programs and services: 1 866 866-0800 Press 1
• Connect with an office during regular business hours: 1 866 866-0800 Press 3
• Senior’s Supplement: 1 866 866-0800 Press 4, then 1
• BC Healthy Kids: 1 866 866-0800 Press 4, then 2
• Bus Pass Program Customer Service: 1 866 866-0800 Press 4, then 3
• Dental Information Line: 1 866 866-0800 Press 4, then 4
• For ministry clients who are applying for CPPD or CPPE: 1 866 866-0800 Press 4, then 5

Prevention and Loss Management Services

• Region 1 Vancouver Island, Region 2 Vancouver Coastal, Region 3 Fraser, Region 4 Interior and Region 5 North: 1-866-217-1117

Financial and Administrative Services Branch

• Collections Department: 1 877 815-2363
• Assignment Recovery (Landlord Line): 1 877 815 2363

Health Assistance Branch

• Service Providers: 1 888 221-7711

Enquiry B.C. Information Line (Service BC)

Hours of operation for Enquiry BC are 8AM to 5PM -- Monday through Friday.

• Within BC call: 1 800 663-7867
• Telephone Device for the Deaf (TDD): 1 800 661-8773