Grant and licensed charitable gaming inquiries and addresses
To inquire about community gaming grants or charitable gaming event licences, or to submit documentation
related to a grant or licence application, use the contact information below.
| Phone and e-mail inquiries - grants and licensed charitable gaming |
| In Victoria |
250 387-5311 |
| Outside Victoria |
Call toll-free within B.C. – call Enquiry BC and ask
to be transferred.
Enquiry BC phone numbers
- In Vancouver call:
604 660-2421 (ask to be transferred to 250 387-5311)
- Elsewhere in B.C. call:
1 800 663-7867 (ask to be transferred to 250 387-5311)
|
| E-mail |
Gaming.Branch@gov.bc.ca |
When couriering items, use the 'Courier/Location' address,
not the 'Mail' address.
| Addresses for submitting grant and licensed charitable gaming documents and payments |
| Courier/Location |
Gaming Policy and Enforcement Branch
Licensing and Grants Division
3rd Floor, 910 Government Street
Victoria, B.C. V8W 1X3 |
| Mail |
Gaming Policy and Enforcement Branch
Licensing and Grants Division
PO Box 9310, Stn. Prov. Govt.
Victoria, B.C. V8W 9N1 |
Registration inquiries and addresses
Gaming industry companies and personnel may contact the Registration Division or
submit registration documentation by using the contact information below.
| Phone and e-mail inquiries - registration |
| In Victoria |
250 356-0663 |
| Outside Victoria |
Call toll-free within B.C. – call Enquiry BC and ask
to be transferred.
Enquiry BC phone numbers
- In Vancouver call:
604 660-2421 (ask to be transferred to 250 356-0663)
- Elsewhere in B.C. call:
1 800 663-7867 (ask to be transferred to 250 356-0663)
|
| E-mail |
Gaming.Branch@gov.bc.ca |
When couriering items, use the 'Courier/Location' address,
not the 'Mail' address.
| Addresses for submitting registration documents and payments |
| Courier/Location |
Gaming Policy and Enforcement Branch
Registration and Certification Division
3rd Floor, 910 Government Street
Victoria, B.C. V8W 1X3 |
| Mail |
Gaming Policy and Enforcement Branch
Registration and Certification Division
PO Box 9202, Stn. Prov. Govt.
Victoria, B.C. V8W 9J1 |
Horse Racing inquiries and addresses
Horse racing inquiries or documentation may be directed or submitted to the
Racing Division. Use the contact information below.
| Phone and e-mail inquiries - horse racing |
| In Greater Vancouver |
604 660-7400 |
| Outside Greater Vancouver |
Call toll-free within B.C. – call Enquiry BC and ask
to be transferred.
Enquiry BC phone numbers
- In Victoria call:
250 387-6121 (ask to be transferred to 604 660-7400)
- Elsewhere in B.C. call:
1 800 663-7867 (ask to be transferred to 604 660-7400)
|
| E-mail |
Gaming.Branch@gov.bc.ca |
| Address for submitting horse racing documents and payments |
| Mail/Location |
Gaming Policy and Enforcement Branch
Racing Division
#408 - 4603 Kingsway Avenue
Burnaby, B.C. V5H 4M4 |
Audit and compliance inquiries and addresses
Audit and compliance inquiries or documentation may be directed or submitted to the
Audit and Compliance Division. Use the contact information below.
| Phone and e-mail inquiries - audit and compliance |
| In Greater Vancouver |
604 660-0245 |
| Outside Greater Vancouver |
Call toll-free within B.C. – call Enquiry BC and ask
to be transferred.
Enquiry BC phone numbers
- In Victoria call:
250 387-6121 (ask to be transferred to 604 660-0245)
- Elsewhere in B.C. call:
1 800 663-7867 (ask to be transferred to 604 660-0245)
|
| E-mail |
Gaming.Branch@gov.bc.ca |
| Address for submitting audit and compliance documentation |
| Mail/Location |
Gaming Policy and Enforcement Branch
Audit and Compliance Division
#220 - 4370 Dominion Street
Burnaby, B.C. V5G 4L7 |
Investigation inquiries and addresses
Investigation inquiries or documentation may be directed or submitted to the
Investigations and Regional Operations Division. Use the contact information below.
| Phone and e-mail inquiries - investigation |
| In Greater Vancouver |
604 660-0245 |
| Outside Greater Vancouver |
Call toll-free within B.C. – call Enquiry BC and ask
to be transferred.
Enquiry BC phone numbers
- In Victoria call:
250 387-6121 (ask to be transferred to 604 660-0245)
- Elsewhere in B.C. call:
1 800 663-7867 (ask to be transferred to 604 660-0245)
|
| E-mail |
Gaming.Branch@gov.bc.ca |
| Address for submitting investigation documentation |
| Mail/Location |
Gaming Policy and Enforcement Branch
Investigations and Regional Operations Division
#408 - 4603 Kingsway Avenue
Burnaby, B.C. V5H 4M4 |
Executive staff
| Executive Staff |
Phone |
Derek Sturko
Assistant Deputy Minister and General Manager |
250 387-1301 |
Sue Birge
Executive Director,
Policy, Responsible Gambling and Business Services Division |
250 356-2987 |
Bill McCrea
Executive Director, Internal Compliance and Risk Management Division |
250 356-1109 |
Ursula Cowland
Executive Director, Licensing and Grants Division |
250 387-5311 |
Samuel Hawkins
Executive Director, Racing Division |
604 660-7400 |
Rick Saville
Executive Director, Registration and Certification Division |
250 356-0663 |
Terri Van Sleuwen
Executive Director, Audit and Compliance Division |
604 660-0274 |
Larry Vander Graaf
Executive Director, Investigations and Regional Operations Division |
604 660-2028 |
| Information Officer |
250 356-6383 |
Gaming Policy and Enforcement Branch offices
The Gaming Policy and Enforcement Branch (GPEB) conducts its operations from the
following offices. Not all services are available at all offices.
| Victoria - head office for the Gaming Policy and Enforcement Branch |
| Location |
3rd Floor, 910 Government Street, Victoria, B.C. |
| Phone |
250 387-5311 |
| Burnaby - head offices for audit, investigation and racing |
| Location |
#220 - 4370 Dominion Street, Burnaby, B.C. (audit)
#408 - 4603 Kingsway Avenue, Burnaby, B.C. (investigation and racing) |
| Phone |
604 660-0245 |
| Kelowna - regional office |
| Location |
#200 - 1517 Water Street, Kelowna, B.C. |
| Phone |
250 861-7363 |
| Prince George - regional office |
| Location |
#211 - 1577 7th Avenue, Prince George, B.C. |
| Phone |
250 612-4122 |
File a criminal or regulatory complaint
To submit a complaint or allegation of criminal or regulatory
wrongdoing in gaming or horse racing in B.C., visit the following link:
If you do not wish to file
an official complaint under the Gaming Control Act, but wish to submit
feedback or ask a question of a general nature, you may submit the
question by sending an e-mail. See the
Submit questions and feedback section below.
Submit questions and feedback by e-mail
You have two options for contacting the Gaming Policy and Enforcement Branch by
e-mail. To decide which option is best for your needs, please read below.
Option #1
Use your e-mail program (Outlook Express, Hotmail, etc.) to send
a message to Gaming.Branch@gov.bc.ca
(click on the link or copy and paste the address).
Choose this option if you need to keep a record of your message. You cannot
send anonymous messages using this option.
Option #2
Type your message into the following e-mail feedback form. You do not need to include
your name or e-mail address unless you would like a response. Choose this option if
you want to send an anonymous message. We cannot provide you with a
record of your message if you use this option.
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